Is this Northeast Heights hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Northeast Heights hotel?

Check-in time for Northeast Heights hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Northeast Heights hotel have a swimming pool?

Yes, this Northeast Heights hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Northeast Heights hotel?

Best-rates for the Northeast Heights hotel starts from $127 per night with includes Bedding/Linens, Wellness Facilities, Toiletries, Breakfast, Wheelchair Accessible, TV, Accessibility, Security/Safety, Business Services, Laundry, Pool, Parking, Bar, Guest Services, Child Friendly, Air Conditioner, Fireplace/Heating, Restaurant, Entertainment, Internet, Kitchen, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Northeast Heights hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Northeast Heights hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Northeast Heights hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Northeast Heights hotel?

Based on the information reported by the owner or manager, the Northeast Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Northeast Heights hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Albuquerque by IHG | Hotel in Albuquerque

| 8.2 (1001 Reviews) | 1 Bathroom

Northeast Heights Hotel | Crowne Plaza Albuquerque by IHG

Hotel in Northeast Heights, Albuquerque

Hotel with 3 restaurants, near University of New Mexico
This smoke-free hotel features 3 restaurants, 3 bars/lounges, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Crowne Plaza Albuquerque by IHG offers 261 accommodations with coffee/tea makers and complimentary weekday newspapers. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Designer toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Bedroom

Heating

Blackout drapes/curtains

Hypo-allergenic bedding

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

Soundproofing

Free newspapers (weekdays)

Laptop-friendly workspace

Desk

Iron/ironing board

Phone

Breakfast

Coffee/tea in common area(s)

3 restaurants

Room service available

3 bars/lounges

Cooked-to-order breakfast available for a fee daily: USD 10-15 per person

Coffee/tea maker

Refrigerator (on request)

Parking

Valet parking on site (USD 5 per night)

Wheelchair-accessible parking available

Free RV/bus/truck parking on site

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Handrails in stairways

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Wheelchair-accessible public washroom

Wheelchair-accessible parking

Braille signage

Wheelchair-accessible lounge

Accessible bathtub

Grab bar in bathtub

Wheelchair-accessible restaurant

Visual alarms in hallways

Activities

Golfing

Skiing lessons

Cross-country skiing

Bicycle rentals

Downhill skiing

Hiking/biking trails

Mountain biking

Snowboarding

Outdoor pool access

Skiing

Access to nearby outdoor pool

Seasonal outdoor pool

24-hour fitness center

Entertainment

Cable channels

32-inch LCD TV

Pay movies

General

Conference center (7793 square feet of space)

24-hour business center

Meeting rooms - 150

Computer station

Free newspapers in lobby

Ballroom

Elevator

ATM/banking services

Vending machine

Front-desk safe

Banquet hall

Spanish

English

French

Smoke-free property

Guest Services

Snack bar/deli

Refrigerator (on request)

Seasonal outdoor pool

Laundry facilities

Soundproofed rooms

Access to nearby outdoor pool

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Picnic area

Pool sun loungers

Pool umbrellas

Balcony

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 10 to 15 per person valet parking fee: usd 5 per night pet fee: usd 50 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets pets allowed for an extra charge of usd 50 per accommodation, per stay service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Lorena

Dec 26, 2025 03:30:43 PM

Review Score: 6

Summary: Unfortunately I needed a pet room ws I was traveling with my pet dog. I am extremely allergic to cats, soln as i walked into the room I started wheezing followed by cough and itchy. Luckily, I had my rescue inhaler and benadryl. This room was obviously not cleaned right. Long hair all over bathroom too, shower head was not working properly. Did not complain that night because all 4 of my kids were exhausted from traveling all day. Next morning I asked if i stayed an extra night if i can move to a non pet room although I had my small 8 pound dog due to my allergies, they said no. I had to check out at 6 am because I could not be there any longer. Keep in mind this pet room was in a temporary floor. Their usual pet floor is 1st floor (more ventilation) but was being remodeled.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Balcony Room Size: m² 1 King Bed	General Number of living rooms 0, Balcony or patio, Number of bedrooms - 0, Room and bed type depend on availability check-in, Sofa bed, Pets not allowed, Balcony, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-accessible bathroom vanity, Room and bed type depend on availability check-in, Pets not allowed, Balcony, Roll-in shower, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Suite, 1 Bedroom, Mountain View Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, 2 Queen Beds, Balcony Room Size: m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Pets not allowed, Balcony, Bed count minimum 2, Number of bathrooms - 1, Free cribs/infant beds, Bed count maximum 2
Standard Room Room Size: m² 1 King Bed 1 Queen Bed	General Number of living rooms 0, Wheelchair-width doorways, Room and bed type depend on availability check-in, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Free cribs/infant beds
Standard Room, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Room and bed type depend on availability check-in, Sofa bed, Pets not allowed, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Balcony, Bed count minimum 2, Bed count maximum 2