Best Western West Towne Suites | Hotel in Madison

8.8 (1204 Reviews) |  1 Bathroom
Madison Hotel | Best Western West Towne Suites

Hotel in Madison

Hotel with free parking, 10-minute walk to West Towne Mall
A fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and laundry facilities are onsite.
Housekeeping is available on request.
Best Western West Towne Suites offers 98 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 25-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Private bathroom
  • Towels
  • Free toiletries
Bedroom
  • Blackout drapes/curtains
  • Air conditioning (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)
  • Premium bedding
  • Bed sheets
  • Phone
  • Safe
  • Individually furnished
  • Laptop-friendly workspace
  • Individually decorated
  • Desk
  • Iron/ironing board
  • Turndown service
  • Connecting rooms available
  • Free local calls
Breakfast
  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)
  • Refrigerator
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge) up to 15 miles
  • Free self parking on site
  • Bus station shuttle (surcharge)
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
Accessibility
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible path of travel
  • Stair-free path to entrance
  • Wheelchair-accessible van parking
  • Lever door handles
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible business center
  • Braille signage
Activities
  • Hiking/biking trails
  • Fitness center
Entertainment
  • Cable channels
  • 25-inch LCD TV
  • Premium channels
General
  • Computer station
  • 24-hour business center
  • Water dispenser
  • Library
  • ATM/banking services
  • Elevator
  • English
  • Spanish
  • TV in lobby
  • Smoke-free property
  • Shared microwave
  • Fireplace in lobby
Guest Services
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Multilingual staff
  • Housekeeping (on request)
  • 24-hour front desk
  • Turndown service
  • Laundry facilities
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 3 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 10.0 per night.
Payment Policy
Pet deposit: usd 150 per stay pet fee: usd 35 per accommodation (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 35 per accommodation (varies based on length of stay), plus a deposit of usd 150 per stay service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Janis
Jan 13, 2026 08:56:47 AM
Review Score:   10
Summary: parking was good, room clean, staff very friendly and pleasant.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)
Room Size: 462 square feet m2
1 King Bed
Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

General

Kitchenette, Shower/tub combination, Number of bedrooms - 1, Square feet - 462, Sofa bed, Ping - 13, Number of living rooms 1, Extra bed count 2, Free wired internet, Square meters - 43, Deep soaking bathtub, No cribs (infant beds), Separate sitting area, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)
Room Size: 462 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 462, Sofa bed, Ping - 13, Extra bed count 2, Free wired internet, Square meters - 43, No cribs (infant beds), Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Room Size: 462 square feet m2
2 King Beds
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Coffee/tea maker, Square feet - 462, Ping - 13, Extra bed count 1, Free wired internet, Square meters - 43, No cribs (infant beds), Iron/ironing board, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub
Room Size: 344 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Bathtub

General

Number of bedrooms - 0, Wheelchair-width doorways, Grab bar - in bathtub, Square feet - 344, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Square meters - 32, Low-height bed, Bed count minimum 1, Number of living rooms 0, Grab bar - in shower, Shower/tub combination, Pets not allowed, Bathtub or shower, Hand-held showerhead, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Portable shower seat, Bathroom grab bars, No cribs (infant beds), Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Room Size: 340 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 340, Coffee/tea maker, Extra bed count 1, Free wired internet, Ping - 10, Square meters - 32, No cribs (infant beds), Iron/ironing board, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)
Room Size: 340 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Shower/tub combination, Square feet - 340, Hand-held showerhead, Grab bar - in bathtub, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Lowered locks/deadbolt, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Square meters - 32, Portable shower seat, No cribs (infant beds), Low-height bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: 462 square feet m2
1 King Bed
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Shower/tub combination, Number of bedrooms - 1, Square feet - 462, Microwave, Sofa bed, Ping - 13, Number of living rooms 1, Extra bed count 2, Free wired internet, Square meters - 43, Deep soaking bathtub, No cribs (infant beds), Separate sitting area, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: 340 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 340, Coffee/tea maker, Extra bed count 1, Free wired internet, Ping - 10, Square meters - 32, No cribs (infant beds), Iron/ironing board, Refrigerator, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Non Smoking, Jetted Tub
Room Size: m2
1 King Bed

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Room Size: 356 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Microwave, Square feet - 356, Extra bed count 1, Square meters - 33, Free wired internet, Ping - 10, No cribs (infant beds), Refrigerator, Bed count minimum 1, Bed count maximum 1
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